ADEC Innovations Recognized as a Leading Impact Sourcing Specialist

It’s Our Third Consecutive Year in Everest Group’s Impact Sourcing State of the Market Report 2024

London, 8 January 2025 – ADEC Innovations has been recognized for the third consecutive year as a leading Impact Sourcing Specialist in the Everest Group’s Impact Sourcing State of the Market 2024. Everest Group’s annual report covers the macro-economic drivers of the Impact Sourcing space, and provides an outlook for 2025 and beyond, amongst other things.

This listing underscores ADEC Innovations’ ongoing commitment to Impact Sourcing as a strategy to create meaningful social and economic impact while offering clients a sustainable and impact-focused outsourcing solution.

With operations in countries such as the Philippines and Kenya, ADEC Innovations has consistently demonstrated that Impact Sourcing is a proven model for achieving business efficiency alongside social responsibility in one value-added business process outsourcing model. This approach achieves measurable outcomes like sustaining a monthly attrition rate below industry standard, consistently delivering outstanding performance against Service Level Agreements (SLAs), and employing a high proportion of its workforce from rural or underprivileged areas.

Impact Sourcing Aligns Purpose and Profit

For businesses looking to align their outsourcing needs with corporate social responsibility (CSR) goals, ADEC Innovations offers a unique opportunity to combine operational excellence with a purpose-driven approach.

We provide quality, comprehensive BPO, CX and outsourced GBS solutions. Learn more about our outsourcing and impact sourcing solutions or contact us to find out more.

Read more about ADEC’s experiences at one of its most successful Impact Sourcing initiatives to date – its Impact Sourcing Hub in Kenya.

Read the full Everest Group report: Impact Sourcing State of the Market 2024, Everest Group, 2024